خلاصہ

I am a dedicated and experienced banking professional with a Master of Commerce (M.Com) from Bahauddin Zakariya University (BZU). With three years of experience in the banking sector, I have worked with UBL, Soneri Bank, and Bank Alfalah, gaining expertise in customer service, cash handling, ATM & CDM replenishment, RTGS processing, and branch operations.


Due to a medical leave, I had to take a temporary break, but now I am fully recovered and ready to rejoin the banking industry with renewed energy and commitment. I am eager to contribute my skills, experience, and dedication to a reputable financial institution.

پراجیکٹس

Project of Business model

تجربہ

کمپنی کا لوگو
SENIOR COUNTER SERVICE OFFICER
Bank Alfalah Limited
دسمبر ۲۰۲۴ - جنوری ۲۰۲۵ | Yazman Mandi, Pakistan

Experienced in providing excellent customer service, handling transactions, and assisting customers efficiently at the service counter. Skilled in problem-solving, managing inquiries, and ensuring a smooth customer experience. I also perform additional duties such as ATM & CDM replenishment, RTGS processing, and cash handling, ensuring efficient and secure banking operations.

کمپنی کا لوگو
Customer Service Officer
Soneri Bank Limited
اپریل ۲۰۲۴ - دسمبر ۲۰۲۴ | Yazman Mandi, Pakistan

I am Rafi ul Shan, From Bahawalpur Done Master in Commerce from BZU Multan.Experienced Banking ProfessionalExpertise in- Cash Handling & Management- Account Opening & Maintenance- ATM Replenishment- Cheque Book Issuance & Balancing- Credit Card & Debit Card Services- RTGS & Other Routine Banking Operations

کمپنی کا لوگو
BSO Branch Service Officer
UBL
دسمبر ۲۰۲۱ - اپریل ۲۰۲۴ | Yazman Mandi, Pakistan

I have completed traning now start work at Branch

تعلیم

Bahauddin Zakariya University
بیچلرز, , M.Com‎
Accounting & Finance
CGPA 3.0/4
2021
Islamia University
ماسٹرز, , B.Com‎
فی صد 67%
2019
Pakistan Board of Technical Education Lahore
انٹرمیڈیٹ / اے لیول, , D.com‎
D.com (Accounting)
فی صد 68%
2017
Board of Intermediate and Secondary Education, Bahawalpur
نان میٹرک, Matric in Arts‎
Arts
مکمل
2015

پیشہ ورانہ مہارتیں

متوسط 4 Knowledge of Taxation
ابتدائی Accounting Skills
ابتدائی Accounting Standards
ماہر Accounts Finalization
متوسط Admin Tasks Management
متوسط Agri Knowledge
ماہر Agricultural Marketing
ابتدائی Analytic Reporting
ابتدائی Analytical Skills
متوسط Answering Inquiries
متوسط Attention To Details
متوسط Audit Software Command
ماہر Bank Receipts
ماہر Bank Reconciliation
متوسط Banking
ماہر Banking Knowledge
ابتدائی Bookkeeping
ماہر Branch Banking
ماہر Branch Operations
ابتدائی Business Development Process
ابتدائی Business Development Strategies
ابتدائی Business Strategy
ماہر Cash Handling
ماہر Client Dealing 
متوسط Committed to Customer Services
متوسط communication ability
ماہر Communication Skills
ماہر Coordination Skills
متوسط Coordination Skillss
متوسط Cross Cultural Communication Skills
ابتدائی Cross-Cultural Communication Skills
متوسط Customer Handling
متوسط Customer Relationship Management
ماہر Customer Service
متوسط Customer Service Skills
ماہر Customer Services
متوسط Data Management
ابتدائی Detail Oriented
متوسط Development Development
متوسط Electrical Controls Knowledge
ماہر Employment Forms Processing
ماہر End to End Sales
ماہر Field Task Management
متوسط Financial Accounting
ابتدائی Financial Audit Compliance
ابتدائی Financial Statement Auditing
ماہر Funds Management
ابتدائی Handling Assignments
ابتدائی Human Recource Management
ماہر Installation Process Knowledge

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی

Rafi آپکے جاننے والے

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